877-600-4006 info@getepp.com

Why Essential Protection

Designed to help manage the cost and inconveniences of covered product failures, an Extended Service Plan (ESP) can be purchased for just a fraction of what you could pay for service repair. In some cases, the savings can add up to hundreds of dollars and even mean the difference between paying an affordable amount now as opposed to purchasing an entirely new product later.

  • You’ll have added peace of mind knowing that your covered products will be fixed or could be replaced if something goes wrong
  • If you are having trouble with a product, you’ll have immediate access to an authorized service professional who can diagnose the problem
  • Saves time since you no longer have to search for a repair company to fix your damaged merchandise
  • If a covered product is not repairable, it could be replaced with a like model
  • Many of our service plans offer on-site repair for added convenience on authorized claims.

WE AREN’T JUST ANOTHER PROTECTION PLAN… WE ARE THE ESSENTIAL PLAN!

Features & Benefits

If it can't be fixed, it will be replaced

Repair or replacement promise on all authorized repairs for your covered products

Covered even if you move

Nationwide Services on all authorized covered claims

No Lemon Guarantee

Replacement if 4th authorized repair is required on covered product within a 12 month period

A-Rated insurance backed

Fully compliant & insurance backed

Electrical Surge Protection

For all products

Convenient Service Department

24 / 7 / 365 customer service

We come to you

In Home Service for eligible products

Free removal & re-installation

If your product is replaced by us

Covered on Mechanical & Electrical Failures

Parts and Labor for covered repairs – must be an authorized covered claim

Do You Have Any Questions?

Here are some of our frequently asked questions

WHERE WILL MY PRODUCT BE REPAIRED?

For Repair Plans, repair service will be scheduled at an authorized service center for transportable items. Large or immovable items may be serviced on-site.

HOW MANY TIMES CAN A PRODUCT BE REPAIRED?

For Repair Plans, a product may be repairable multiple times. If the same component of an individual product requires more than three (3) repairs, or if it cannot be repaired, it may be replaced at no additional charge with a product of equal value.

Essential Protection Program
877 600 4006
Customer Service
799 Windmiller Drive Pickerington, OH 43147
© 2016 Essential Protection Program | OMD
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