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You will be asked to retype your email address.When making a payment using a credit card or Debit card; enter your card type, card number, 3 digit security number on the back of your card, the card expiration date, cardholder name, and the payment amount. As part of the City’s COVID-19 response, in-person payments and payment drop boxes located within City Hall and the Civic Centres remain temporarily unavailable. The Property Tax Lookup is a convenient way to review your City of Toronto property tax account anytime, anywhere, from your computer or mobile device. Paymentus is an independent corporation providing a hosted service for the City of Ottawa. The City has no means of intervening in landlord/tenant arrangements and cannot act to enforce the extension of the grace period to tenants.You can pay your tax bill at banks or financial institutions through online banking, telephone banking, at an automatic teller or in-person.If you require assistance, please contact your bank or financial institution.Note: Do not send cash by mail. Cheques submitted for payment can not be retrieved or returned. Payments made after 10:00 p.m. will be credited to your property tax account within two business days.Your statement will have two entries. Note: A printout of the payment history from the Property Tax Lookup and Utility Bill Lookup is not an acceptable proof of payment.You are the Power of Attorney or the Executor of the Estate:You are the tenant paying the utility bill and are not listed on the account:You are the property owner and your tenant pays the utility bill:If you are enrolled in the pre-authorized payment program and are requesting a refund of an overpayment:If you submitted a payment and it is not reflected on your property tax or utility account you may contact your financial institution directly to investigate and locate your payment, or, provide proof of payment directly to the City to investigate and locate your payment.For payment investigation inquiries please contact a The Property Tax Lookup including the online Mailing Address Change Request, is not available for newly constructed properties/new tax accounts at this time. Cheques dated April 1 will be processed June 1 and cheques dated May 1 will be processed July 2. Customers must contact their financial institution to place a stop payment on any cheque(s) they do not want to be cashed.If you enrol in the PUP program, your financial institution will automatically withdraw your utility bill payments on the due date.As part of the City’s response to the COVID-19, Inquiry and Payment counters located at Toronto City Hall and Civic Centres are closed.Consider alternate payment options such as online banking – a fast, secure and an environmentally friendly option.As part of the City’s response to the COVID-19, drop boxes are temporarily unavailable.As part of the City’s response to the COVID-19, in-person requests are temporarily unavailable.A credit balance resulting from a successful assessment/tax appeal will be refunded to the property owner.If you filed an assessment appeal and have sold your property before you have received your appeal decision, please inform your lawyer.Requests for refund or transfer of a credit balance due to an over payment will require proof of payment. This support hotline is a 24 hour, 7 days a week service available in both English and French.We accept payment by MasterCard, Visa and American Express (Amex).Yes, the maximum amount per transaction is $999,999.99. Note: this is a summary of your […] The City of Ottawa does not receive any part of the service fee. This service is currently not available in person due to COVID-19 closures. Who is responsible for property assessment?

One will be for the payment to the City of Ottawa and the other will be your service fee payment to Paymentus Corporation.Paymentus is a third party service provider that processes online Property Tax payments on behalf of the City.When paying online, you can verify the security of the third party, Paymentus, by viewing the bottom right hand corner of the Paymentus screen where you will see an icon displaying a lock and indicating the site is secured by ‘Thawte’, Paymentus encryption security provider. As part of the City’s response to the COVID-19 pandemic, property owners in all tax classes (residential, commercial, industrial, multi-residential, etc. Customers must contact their financial institution to place a stop payment on any cheque(s) they do not want to be cashed.If you enroll in the PTP program, your bank or financial institution will automatically withdraw your property tax bill payments on the due date.Payment for supplementary and/or omitted property tax bills cannot be withdrawn through PTP. When making a large or unusual payment by credit card call and advise your personal financial institution before completing the transaction.When using your credit card or Debit card, you will receive an on-screen confirmation number.
Payments made before 10:00 p.m.  will be credited to your property tax account on the next business day. Payment withdrawals will start after the grace period has ended.Payments received for property tax before March 31 were held according to the 60-day grace period schedule. This site uses JavaScript. Property owners that Please enable JavaScript in your Browser and reload the page to view the full site. Contact a If you are experiencing financial hardship due to the COVID-19 pandemic, financial relief is available.

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