Programs & Solutions
We offer many different programs for our retailers to utilize. The best part is – each of them adds another opportunity for you to increase your bottom line.
- Missed Opportunity Program – This program offers you an opportunity for a second chance at making additional profit. With this program, we will contact your customers that did not purchase an Extended Service Plan at the time of purchase to offer them one last chance to protect their investments right before their manufacturer’s warranty expires.
- Out of Warranty Program – We are now offering you an opportunity to further increase your customers’ satisfaction by extending service plans to those customers that have an expired manufacturer’s warranty. These customers will now have an opportunity to regain their peace of mind with our industry leading Out of Warranty service plan.
- Point of Sale Program – We are offering an opportunity at the point of sale for your sales team to provide your customers peace of mind on the products they purchase from you.
- Renewal Program – Our dedicated Account Specialists are specifically trained to contact your customers whose initial/current Extended Service Plans are getting ready to expire to offer them an opportunity to renew their protection.
From professional customer service representatives to customized marketing materials and strategies, we know you’ll benefit from our additional solutions that all help grow your bottom line. Essential Protection Plan provides you with:
- Direct Marketing – Learn about our direct to consumer marketing and how it can increase your Extended Service Plan sales. We will create custom marketing pieces that engage your customers.
- Call Center – Essential Protection Plan operates a call center with highly trained and qualified individuals who interact and assist customers with questions about their plans, renewal opportunities, or even provide you with additional power to sell Extended Service Plans to your customers.
- Training & Development – Our services don’t end after we develop your Extended Service Plan program. We continually work with our clients to provide training, customized marketing materials and a variety of other support services.
- Business Intelligence & Data Mining – We constantly evaluate your program’s success to make sure we’re providing you with all of the services you need.