A for everything with their stuff. How do you work with an extremely small group of people and not know your colleagues name? That is deceptive service, and I feel the hospital is working with an orientation of how to make money rather than being transparent to the patient about what services you can provide and not provide.This review is more so for the billing/records departments. I had hip surgery last week and the staff was wonderful. Their bedside manner was exceptional. The food from breakfast to celebratory dinner tasted like food from a restaurant and not just a hospital. The staff is beyond friendly. He is truly an incredible Dr. had my baby in Baylor Scott & White Frisco and couldn't be happier! It was so evident that every nurse we crossed paths with loves their job. It is our top priority to provide the highest level of care and service to our patients and their family members.
The nurse "Jim" drilled me and asked why I was out so early getting a COVID-19 test and why did I come to the ER and not call my doctor? I told them that I had shortness of breath and I keep having the chills. Patient experience is very important to us and your feedback is greatly appreciated.Dr. 0 Photo. They were so amazing that I was actually sad to leave them! I shouldn't have suffered several tough days and shouldn't happen to any hospital for such a careless mistake.Hi May, we take patient feedback seriously and would like the chance to learn more about these concerns. This hospital - not to be confused with Baylor McKinney - really took care of me and my daughter. Nor did I get any bills from my insurance company. From the lobby to suites(yes that nice) were first class. I felt totally cheated, because I would have just gone directly to Baylor Plano hospital. Frisco, TX 75034.
When I arrived at ER they got me back to a room in about 2 min. Disgusting lack of concern for their patients. Thank you :)Thank you for taking the time to share your experience with us, Stephanie. Instead, I have a bad taste in the mouth, and a hole in the pocket. Each one of my nurses and babies nurses would pick up right we're the other would leave off.
Just right after my surgeries, the nurse rushed to release me from hospital without making sure that I couldn't pee. I've never been to an ER with such fast and friendly hospitality.
However, this hospital has recently (July 2014) changed their billing policy for c-section and induction patients. Our office and staff is composed of multi lingual local health professionals and specialists who are experts in their field.…"I rarely right reviews on companies, but when I'm blown away and my expectations are exceeded...I feel like I owe to those select few companies who really do an amazing job. TIA! The nurses were so awesome and made sure I was always pain free and happy! Thank you for taking the time to share your experience with us, Tisa! Not even 5 mins they took me right back, the entire staff were the nicest people I have ever met especially at a Emergency Room. She was absolutely wonderful! Insurance company kept sending them requests for information and was ignored by the hospital. Write a short note about what you liked, what to order, or other helpful advice for visitors. Once I checked in the ER, they did the Ultrasound and only then informed me that you didn't have a GI at that location and Baylor hospital at Plano was where there were GI doctors and would be sending me there.
Your experience is very important to us and your feedback is greatly appreciated. Never once did I receive a phone call or email about any bills from the hospital. Then I was billed another $1,100 and was told later it was for implant . Patient experience is very important to us and your feedback is greatly appreciated.I went in for COVID-19 testing and was treated like pure scum of the earth. If you could submit your information to us here, "Dr. Giraldo, and his team, are brilliant. Not this place. After going back over the paperwork and what treatments have been done days before that worked she still refused to treat my pain. I am 33 weeks pregnant and went in because I had some covid symptoms and i needed to make sure i was ok. Very good food and always on time. Patient experience is very important to us and your feedback is greatly appreciated.Dr. The steak and lobster dinner was great too! The two clerks also told me that they didn't know the nurse's name that was giving me the hard time. Deceptive practices!I came in the Baylor Frisco hospital specifically asking for a Gastroenterologist, because of the symptoms I saw. In the last 2 weeks I've been to 2 doctors, 2 CareNow facilities, and, Presbyterian ER in Plano. They kept everyone up to date about the procedure. They were so thorough. I received a letter apology and was credit back $1,100 . I think they right this wrong , and did me well .This business is in an industry that may require professional licensing, bonding or registration.
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